Support.

Curb colours

ParkKing checks every rule on a curb for the time you pick, then colours it.

• AllowedFree to park for your whole stay.
• PaidAllowed, but you pay during your stay. The card shows the rate.
• Check the detailsThe rules change during your stay, aren’t clear, or none were found here. Tap the curb and check the signs.
• No parkingNot allowed for your stay: no parking, standing or stopping.
• ApproximateThin and faded, in any colour: ParkKing isn’t sure exactly where on the street the rule applies. Check the signs.

Paid curbs

Where a curb charges for parking, its card opens with the rate and the longest you can stay, like $4.50/h · 3 hr max, then the hours it applies. Where the rate or the hours are estimated, the card says Likely, so check the machine or the sign. After you park on a paid curb, tap Green P on your parked car to open the Green P app and pay.

Ticket odds

On a curb where parking isn’t allowed, and when a stay runs past the 3-hour limit, the card can show how often that rule gets ticketed, and the fine. It’s an estimate from the City’s 2024–25 parking ticket data for that side of the street and those hours. Past tickets don’t predict yours, and posted signs always win.

Park here

After checking a curb, tap Park here. ParkKing remembers where you parked and when you have to move, and reminds you before time’s up, at 30, 10 and 5 minutes. Tap End parking when you leave.

A Live Activity on your Lock Screen counts down to your move time, and the ParkKing widgets and controls show your car. You can also ask Siri, or use Shortcuts: “Park here”, “Where’s my car” and “End parking”. If a road closure or new data changes your deadline while you’re parked, ParkKing tells you.

Smart Parking

Tapping Continue on the welcome guide’s permissions page turns both on, after asking for Motion & Fitness and then your location. End Parking Automatically starts working once you allow Always location. You can turn either off in Settings → Smart Parking.

• Notice When I Drive Away. ParkKing uses your iPhone’s Motion & Fitness activity to tell when your parked car has driven away, and asks if it did.
• End Parking Automatically. ParkKing also uses your location in the background. It watches a small area around your parked car, and after the car drives off it can offer to save where you park next.

Why does it want Always location? End Parking Automatically has to notice your car leaving while ParkKing is closed, which needs Always location access. Everything else works with While Using the App. It all happens on your iPhone and is never sent to us. Motion and location detection can be wrong, for example on a bus or streetcar near your car, so check before you rely on it.

Settings

• Savings. What your stays saved compared with paid parking nearby, with your badges.
• Smart Parking. Notice When I Drive Away and End Parking Automatically (see Smart Parking).
• Enforce 3-Hour Limit. Toronto limits parking on any street to 3 hours unless signs say otherwise. It’s off by default, so longer stays show a warning. Turn it on to treat them as not allowed.
• Permit Areas. Add the area on your residential parking permit, and its permit streets show as allowed during permit hours.
• Vehicle. Car, Motorcycle, Electric Vehicle or Car-Share. It changes the answers for motorcycle zones, EV charging spaces and car-share spaces.
• Accessible Parking Permit. Turn on if you display an Ontario Accessible Parking Permit and the holder is in the vehicle. Accessible spaces, permit parking and time limits then show as allowed for up to 24 hours.
• Parking Near a Place. When you search, Free first lists free curbs ahead of paid ones unless a paid one is a much shorter walk. Closest lists the shortest walks first.
• Map Style. Explore, Driving, Transit or Satellite.
• Welcome Guide and Map Legend. Replay the quick guide, or see what every colour and marker means.
• Privacy. Turn anonymous usage data on or off. The privacy policy explains what’s sent.
• Check for Updates. See when your parking data was last updated, and look for newer data right away.
• Send Feedback and Rate ParkKing. Email us from the app, or leave a rating on the App Store.

Location isn’t working?

If ParkKing can’t find you, check its location permission:

1. Open the Settings app on your iPhone.
2. Go to Privacy & Security, then Location Services.
3. Scroll down and tap ParkKing.
4. Choose While Using the App, or Always if you use End Parking Automatically.

With While Using the App, End Parking Automatically can’t work. See Smart Parking.

Common questions

ParkKing is stuck setting up, or couldn’t download map data

ParkKing downloads Toronto’s parking data the first time you open it, so it needs an internet connection once. Wi‑Fi and cellular both work for that first download. If it fails, check your connection and tap Try Again.

After that, ParkKing looks for new data on its own, but only on Wi‑Fi: automatic checks skip cellular, personal hotspots and Low Data Mode. To check right away on any connection, tap Check for Updates in Settings.

Before downloading, ParkKing uses Apple’s App Attest to prove it’s the genuine app on a real iPhone. It needs an iPhone that supports App Attest, so it can’t download data on a Mac or Apple Vision Pro.

Which iPhones does ParkKing work on?

ParkKing needs an iPhone with iOS 17 or later.

How do I delete my data?

Delete the app. Your recents, favourites, settings, parking and the parking data are kept only on your iPhone and in its backups, so deleting ParkKing removes them from your iPhone. Usage data isn’t linked to you, so there’s nothing on our side to find or delete; to stop sending it, turn off Share Anonymous Usage Data in the app’s Settings under Privacy. The privacy policy has the details, including how to have emails you’ve sent us deleted.

What do tips do?

Tips are optional in-app purchases that help support ParkKing. They don’t unlock any features. Apple processes them, so we never see your payment details, and refunds are handled by Apple.

I’m outside Toronto

ParkKing covers the City of Toronto only. Outside it, you’ll see Outside Toronto Coverage, with a button to recenter on Toronto. Neighbouring cities have their own parking rules, which ParkKing doesn’t include.

Report a wrong curb

Posted signs always win. If a curb in ParkKing doesn’t match its signs, tap “Rules look wrong? Tell us” under the result. It opens an email with the curb’s details filled in. Add a photo of the sign if you can.

You can also email support@getparkking.com with:

• The address or intersection
• Which side of the street
• A photo of the posted sign

Parking data

ParkKing’s rules come from City of Toronto Open Data. The app downloads new data on its own, so updated rules arrive without an App Store update.

Contains information licensed under the Open Government Licence – Toronto

ParkKing is not affiliated with or endorsed by the City of Toronto. Results interpret City open data, may be incomplete or out of date, and are not legal advice. Posted signs and enforcement officers always take precedence, and ParkKing is not responsible for tickets or towing.